Junior Consultant Programme
Three day, candidate focussed training programme, aimed at those who are new to recruitment or consultants wanting to refresh on the basics.

Day 01
About you; how you learn best and where you need support
Company USPs; what make the company different
Your personal brand; your story and your elevator pitch
Client research; why it’s important and how to do it
New breed of recruiter; stand out from the crowd, be the ‘go to’ recruiter

Day 02
Role of a consultant; designing the perfect consultant
Questioning and probing; open questions, closed questions, past tense questions, STAR model, PCC model
The full recruitment cycle; what has to happen for a placement to happen
Candidates; what’s important to them, qualifying candidates, buy in, rejecting candidates, follow up

Day 03
Building rapport; creating candidate relationships
Registration process; registration structure, questioning, wants and needs, managing expectations, exclusivity
Candidate Tracking; hot candidates, passive candidates, traitor
Business Development Programme
Three day, client focussed training programme, aimed at those tasked with generating new business or developing existing business.

Day 01
Business Development; when and where, what does good BD look like
Lead generation; what is a lead, when should you ask, reciprocity Reasons to call a client; what is the purpose, outcomes, dos and don’ts
Learning into action; on-desk application

Day 02
Questioning; asking good questions, questioning styles
Listening; levels of listening
Building rapport; mirroring and matching, preferred representational systems
Language; language patterns, influential language, negotiation model, clean language

Day 03
Objection handing; cheat sheet
Buying signals; how to spot them
Creating urgency; creating emotion around a problem
Client development plan; long-term planning
Learning into action; on-desk application
180 to 360 Consultant Program
As the recruitment market changes, you may need the people in your team to be more efficient than ever. By enhancing their existing skill set, after this training you’ll benefit from turning your 180 consultants into high performing and successful 360 consultants

Resources | Talent. Attraction Consultants | Candidate Managers
2 day intensive course covering the following:
Business development Lead generation Questioning Objection handling Negotiation Client development planning

Business Developers | Client Managers | New Business Consultants
2 day intensive course covering the following:
Questioning and probing Wants and needs Building rapport Registration structure Rejecting and managing expectations Candidate tracking
One-Day Workshops
These full-day workshops are interactive, providing practical examples of how to use the newly learnt techniques and how to put them into practice immediately in your work.

The Perfect Client Visit
Once a client agrees to meet you, it’s vital that the you come away successful. This workshop gives you a set of applicable skills and a structure to ensure that happens.
How to prepare How to build rapport quickly Four point communication Leaving successful
Suitable for:
Client facing Consultants
Business Developers

Powerful Language & How to Use it
The words that we use account for just 7% of our communication yet in recruitment, that 7% is often 100%.
Take your language to a new level of influence both on the phone and in your written communication. Improving the language you use can be the difference that makes a difference.
Suitable for:
Junior Consultants
Experienced Consultants
Business Developers

NLP in Recruitments
Neuro Linguistic Programming is often described as ‘an instruction manual for the mind’.
During this workshop you’ll learn how to turn the ‘dark art’ of NLP into a set of usable skills that make sense and, more importantly, make a difference.
Suitable for:
Junior Consultants.
Experienced Consultants
Team Leaders / Manager